See the keystone page, Provisional refusals, for how we run these — acknowledgement on receipt, the deadline calendared to the day, a clear route reported before the window closes, and the response filed through to decision.

Common questions

Is a design refusal handled differently from a trade mark refusal?
No — the mechanism is the same: the response is filed with the issuing office (OSIM or the EUIPO), within its deadline, through an appointed local representative.
What do you need to start?
The WIPO notification (or office action), the registration number, and a power of attorney; a scan is enough to begin.